ClickSoftware’s new product, ClickContact, connects customers with service departments to streamline the appointment booking process. Since just that sentence alone doesn’t seem to sell it, they wanted to create a video where some of the cool features of the software are layed out in a real-world scenario. TM wrote, shot and art directed the resulting piece which was used on their website, during customer sales calls, and at trade shows, etc.
Details the customer experience